From capture to completion.
Lien Division helps tow companies move vehicles through the lien lifecycle with better visibility, cleaner records, and clearer next-step handling.
The workflow starts with useful field capture, continues through office review and secure submission, and then tracks lien processing, notices, deadlines, and final case resolution.
The lien process, organized into clear steps
Lien work can involve many details across many vehicles. Lien Division keeps those details connected to the case and makes the next action easier to see.
Driver captures the tow
Phone-based field capture helps collect useful information at the start, including VIN photos, vehicle photos, GPS location when available, tow-captured time stamps, and authorizations.
Tow company completes and submits the case
Office staff review the case, add required details, upload invoices and records, and use a secure payment flow to submit the case for lien processing.
Lien Division processes the lien
Lien Division reviews the case, obtains or confirms owner and lienholder information, generates and sends required notices, stores proofs and records, and tracks deadlines and waiting periods.
Tow company sees status and next action
The tow company can see where the case stands, whether it is waiting, what has been completed, and what action is available next.
The case is resolved or closed
Depending on the case, the vehicle may be settled, redeemed, foreclosed, sold, or closed out with the supporting record kept together.
Mobile capture for the field
Field capture is designed to make data entry easier at the moment the tow happens. Instead of relying only on later office entry, the workflow can capture useful case information from a phone.
- VIN photo capture and VIN lookup support
- Vehicle and document photos
- GPS location when available
- Tow-captured date and time stamping
- Authorization and supporting record capture
Web admin for the office
Office staff use the web workflow to complete cases, review missing details, upload records, submit securely, and monitor lien status through the process.
- Case completion and review
- Invoice and record upload
- Secure pay-and-submit workflow
- Status and next-action visibility
- Deadline and waiting-period awareness
Want a clearer lien workflow?
Lien Division helps tow companies capture better case information, submit securely, track lien progress, and keep each vehicle moving through the process with clearer visibility.